For every reseller, having great communication and management skills is a must. Time management and maintaining communication with clients has become a necessity as competition rises at an exponential rate. In today’s world, apps and services for accomplishing said tasks are ubiquitous.
So here is a list of the best apps for resellers to help with the day-to-day tasks.
Best Softphone App to Bring the Office with You:
1. Joon Softphone
The Joon Softphone is a great app that works through the cloud. It’s a VoIP app that allows you to work remotely and communicate with your team or your clients effortlessly. It’s great for managing contacts all around the world and works with both iOS and Android devices.
Not only does the app allow you to phone your contacts, but also allows for voicemails. Hence, all your communications are handled through this app. It’s ideal for today’s remote workers.
Best for Invoices and Accepting Payments:
1. QuickBooks Go Payment
QuickBooks Go Payment is a payments app that is based on cloud networking. It lets businesses manage any transactions and generate invoices very easily. It’s best to process payments via credit cards and store electronic checks, etc. Basically, if you need anything to manage point of sale operations, you can do it with QuickBooks Go Payment.
QuickBooks is one of the best accounting apps in the world. It’s been touted as a staple for any firm wanting to simplify the accounting process for their business. It integrates with a lot of programs and automatically fetches transactional data to make everything simpler.
It has a desktop and a smartphone version so that it can be used from any platform. Even non-accountants can find the platform extremely easy to use. The program has advanced invoicing features and can integrate with more than 650 programs. It’s also cloud based and has built-in lending features.
Square is a great payments app which is ideal for low-volume merchants. That makes it one of the most useful offerings for reseller partners. It doesn’t have any monthly fees and works on a predictable, flat-rate pricing. Aside from its features and its wide availability it has other perks. For example, it enables your business to sell through multiple channels. In fact, it enables omnichannel selling. It also allows its users to use its own affordable chip card readers.
Best for Project Management and organization:
Trello is a perfect tool for collaboration. It’s based on the Kanban philosophy and offers both desktop and mobile versions of its app where you can create a board with lists through cards that can be assigned to individuals with due dates. It’s a great way to manage projects, organize tasks, and build team spirit—all in one place.
BaseCamp is a great online hub for collaboration and one of the best apps for resellers. The app is reasonably priced and features integrations with a lot of other services but is known as a platform that puts everything you need to get work done in one place. It’s the calm, organized way to manage projects and work with clients through email but all through one place.
The best aspect of the app is definitely that it features a flat pricing model for unlimited users. The app supports integration with a huge variety of apps and services which means that it’s likely compatible with small businesses.
Evernote is probably the best note keeping app that you can invest in. There is a free version that most can use without even needing to go for the premium version. You can take notes, save articles, keep your files organized, and annotate as much as you want. The app as versions for both mobile and desktop usage and also integrates with various apps like the G-suite.
Best for CRM’s:
Zoho is one of the highest rated CRMs out there. Zoho’s user interface is simple and straightforward making it easy to learn and navigate. Zoho can be downloaded on your iphone or android making working remotely possible and also integrates with many business apps such as slack, GSuite, Office 365, just to name a few. You can use it free for up to 10 users and access some great email marketing tools.
The most useful aspect of Zoho is that it features gamification modules. That allows it to improve customer engagement and boost customer satisfaction as well.
HubSpot is yet another CRM which is famous around the world for its premier experience. It even has a free version for those that want to try it out. Its intuitive user interface makes it easy to get up and running. The great email integration features make it extremely useful to existing legacy systems as well. While it does become pricey once you upgrade to premium, it’s worth it for the wealth of benefits the tool grants you.
Best For Communication:
Slack is a great way to chat with your internal team or even clients. In leu of email, Slack is great for those quick communication needs. You can make calls, share files and integrate other apps while essentially texting with your co-workers and clients. Because of this, Slack can help to improve communication between departments and employees.
Best For Inbound Marketing in Conjunction with CRM:
GroundHogg is allows you to automate marketing on your site. The complexity of dealing with so many variables in marketing can be overwhelming. That’s why GroundHogg allows you to automate that process.
It works as a plugin for WordPress and lets you set up automation funnels. You can manage contacts without leaving your dashboard due to the plugin as well.
GroundHogg also provides you with CRM functionality so you can manage relationships with your customers. You can store customer details, and tag them to keep them organized. You can also give salespeople access to the CRM with customer user roles.
With these apps, any reseller can complete their arsenal of tools for their standard operations.
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