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As the economy recovers, hiring has become more difficult for companies. Salary budgets, however, have not kept pace with the need for additional staff. Employers have developed a variety of perks that they think…

Your internal communications network impacts all areas of business, including among workers and clients. Effective communication enhances the overall customer experience, which is vital to maintaining a competitive edge. It ensures your employees are…

Your communications infrastructure will make the difference in your ability to connect with qualified buyers and advocate on your own behalf in the business community. You must keep up with the latest best practices to…

Trends and predictions for the telecom industry show that things will not show any signs of slowing down in 2019. Solutions such as 5G wireless, deeper mobile entrenchment, artificial intelligence integration, data management, and cloud…

Businesses are always faced with scaling operations while being faced with strong headwinds, increasing overheads and trying to maximize returns on investment. One huge, viable solution has been the emergence of the remote worker. Remote…

Adobe finds that AI is currently being used by 15% of all companies with 31% of companies saying that they will implement it within the next year. Brightedge studies find that AI is the second most popular marketing trend…

As the number of Internet-of-Things applications continue to grow, there will be more opportunities to enhance the ways we can use smart devices to interact, communicate and collaborate in business. Voice activation harnesses the power…

Digital consumerism has placed the power of choice across the business landscape squarely in the hands of the customer. In many cases, a cloud computing solution is the most efficient way to improve the all-important end-user experience.…

Although the call center has not quite gone the way of the dodo bird, the chatbot has definitely made its presence known in the customer care industry. With every eligible company looking to automate every…

Coordinating team collaboration and communications used to be quite a headache for SMBs. Besides the high cost of setting up the infrastructure, the complexity of ongoing maintenance can put quite a burden on a business's…

Our VoIP softphone system includes advanced features to meet the needs of your Coworking space members. gform.initializeOnLoaded( function() {gformInitSpinner( 51, 'https://joon.us/wp-content/plugins/gravityforms/images/spinner.svg', true );jQuery('#gform_ajax_frame_51').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_51');var is_confirmation…

Open workspaces. Love ‘em or hate ‘em, they’re still a thing. Open office plans are typically cubicle-free large spaces with shared desks and a lack of privacy, such as a wall divider. Open workspaces have…

Leadership can be defined as the ability to lead or guide other people, teams, or organizations. Being able to best manage and control a group of individuals is necessary for political leaders, environmentalists, and executives…

Being able to complete tasks and meet deadlines sounds easier than it is, but we professionals are not alone—increasing productivity at work is a struggle for many. Most professionals find it challenging to take care…

Yes, artificial intelligence and natural language processing are progressing at a rapid pace. That might not sound too exciting, but it's actually going to mean a lot for business. Any business. Your business. Almost any…

When you're looking at the biggest and best technologies coming down the pike, voice-activated interactions are huge. Comscore projects that 50% of all searches will be voice searches by 2020 – that means a full…

Marketing managers are by no stretch of the imagination interior decorators, but it bears mention that first impressions count with your customers and prospective customers. Do your decorating scheme and floor plan reflect your brand?…

It's a very basic thing to say that businesses need solutions – companies that are in the business of sourcing enterprise technology want to understand what they're getting out of modern, state-of-the-art systems. For example,…

Yesterday's workplace was “The Office” -- physical workstations tied to a server and storage system by Ethernet, wired systems that don't travel. Today's workplace looks a lot different. Companies are investing in portability for many…