Recruiting and Retaining Employees in the New Economy

With fewer people in the labor pool due to current market conditions, businesses are finding that recruiting and retaining the right employees is one of their main challenges.

According to a recent Gallup poll, 56% of somewhat disengaged employees and 73% of actively disengaged employees are looking for a different job.

Not only has the global pandemic forced small businesses to change the way they work, where they work, its also changed how how they communicate, Many that had office phone systems have found the need, through a VoIP provider, to offer work from home solutions. it’s also forced them to change the way they find and retain their workforce. Virtual interviews, video conferencing and internet communications have transformed how most companies conduct business, and this includes the hiring process.

With so much information (good and bad) readily available online, prospective employees only need to do a search to find out where a company stands on issues and how they treat their employees. What is your company’s reputation? It’s probably online.

No matter how or where your employees are working these days, it’s still necessary to take the time to recruit the best people you can find for the jobs you need done. After all, your workforce influences your customer service, and hiring mistakes can mean high turnover costs—even for lower-level employees it can be as much as $3,500 per person.

Keeping employees satisfied
The cost of losing a current employee means losing productivity and spending more time and energy to find a replacement.The best way to keep your employees happy, healthy, and productive is to make them feel empowered and valued. After all they are important to the growth and success of your business. When you offer flexibility, communicate effectively, and treat them fairly, they will feel valued. New recruits will also look at how you treat your current staff and scrutinize how your company values its employees. They want to be part of a team that works well together and makes them feel valued too.

Attracting and retaining the best
While perks and benefits can attract employees, that alone may not keep them if working conditions are unsuitable. Companies that attract top talent know that employees also want to be heard, appreciated, and connected.

Here are some ways to attract the best workers and keep them:

  • Listen to their Feedback. Hearing what your employees are saying and making positive changes as a result, lets them know their point of view is valid, and they’re being taken seriously.
  • Give them the tools and training they need. Your employees want opportunities to be successful and productive. Do they work from home? Give them the skills and training they need to do their jobs successfully and productively.
  • Recognize employees for their contributions and loyalty. Offer financial rewards and paid time off as well as achievement awards and accolades.
  • Respect your employees’ time. Show them you care about them and their wellbeing by respecting their personal time. Unresolved personal issues can affect their work too.
  • Provide competitive pay and benefits. When it comes down to it, pay, perks and benefits do matter. A Glassdoor survey found that 45% of employees who quit their job did so because of pay.

Developing employee retention strategies helps increase your chances of keeping trained and loyal employees for the long-term. When you treat your employees well, it increases their job satisfaction, and, ultimately, your company’s profits.

Get on the cloud

Providers, such as Joon®, offer cloud-based phone systems with the tools and expertise to help your team stay connected.

Schedule a call with Joon to learn more about our VoIP business phone services with personalized solutions and unmatched tech support.

At Joon, we not only guarantee but promise solutions—no matter what the issue.


Learn more about VoIP and how Joon can provide customized business communications solutions specific to your small business by filling out the form below or call us at 844-GET JOON.

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