Cutting Costs and Saving Money: The Financial Benefits of VoIP
When Samuel Morse patented the telegraph in 1844 his invention used a lot of the same principles of the Internet. It would be eerie if it weren’t simply a refinement of mankind’s understanding of electromotive forces. Modern communication technology sends more signals further and faster but it’s more a bigger hose than a different faucet.
Even though the telephone was invented over 150 years ago (1876, to be exact) they are still in use today. Of course, most phones are smartphones relying on data flow. Hence the many financial benefits of VoIP.
Why bother with technology on the way out when Voice Over Internet Protocol (VoIP) runs through that same data flow? No other phone system, including mobile and cellular, offers as much versatility at such a small price.
Ready to learn more about what VoIP offers? Read on.
Financial Benefits of VoIP
In much the same way that society has collectively decided that digital storage beat physical for holding things such as movie collections, music libraries, and even book troves, VoIP works by reducing physical objects.
No more paying for physical devices to do work that software can do cheaper, better, and in more locations.
Here’s a break down of some of the biggest cost-cutting features that VoIP provides.
Costs per line with VoIP come in at a considerably lower cost than traditional landlines. Not only are the lines cheaper by more than half (on average) they also can fill multiple roles through software settings.
Rather than shell out a lot of dough for a private branch exchange (PBX) system, a series of VoIP lines can be routed and directed easily with automatic call distributors (ACD). These software systems replace the function of the PBX and offer the same advantages in maximizing resources and easily directing customers to appropriate channels.
Even if you only have one large department the use of VoIPs built-in session initiated protocol (SIP Trunk) lets you direct numerous calls to a single number to multiple handsets.
Setting up additional lines can be done remotely with only your data bandwidth as a limiter.
Cost Per Minute
Outside of regional coding (which affects some programs and website access), the Internet doesn’t care where you log in from. It also doesn’t care what systems you are accessing. If you are in Australia working on a server in Canada, the only thing that matters is the ping and jitter between the two points.
The cost of the connection is set through your internet service provider (ISP) and nothing is tacked on to access something outside of your own walls. This is a huge boon to VoIP phone calls which treat every call as it should be treated: as a call.
The systems only do one thing and you skip out on the laundry list of different services that telephone companies don’t even know how to support any more.
In their defense, telephone lines are superior in connection quality because they allow two-way connections instead of VoIP’s (and all Internet) one-way transfer. That said, the prices that telephone companies apply, and the handwaving ethics they apply to those charges, are simply ridiculous.
More Than Voice
Another advantage of VoIP is the versatility of each line. In the modern office, a phone call is rarely just a phone call. Calls are video calls, conference calls, and screen shares that transfer more information than simple voice ever could.
Businesses that employ different systems fand programs for each of these services stack up costs for each system and maintenance and setup costs on top of that.
Is there anyone who hasn’t sat in a meeting for twenty minutes waiting for some glitch to get worked out so the meeting can even start? With the all-in-one systems that VoIP introduces everything works the same from the floor to the office and to the conference room.
Yoru call floor doesn’t need to have dedicated stations either. Any employee can log in to any system and take their profile and settings with them. This makes it easy to jump in and get to work from anywhere, in any role.
With so much versatility per line, one could even do all of the same work that’s done in the office from home.
With a pandemic raging and literal riots in the streets, working from home isn’t just becoming common it’s probably the norm for the foreseeable future.
Since VoIP is a program, and not hardware, its’ a snap to transfer the lines to a home office setup. It’s not even a service. You just log in to the line from wherever you have a computer and it works the same.
In calmer waters, this makes it easy to send employees on trips and know that they will be able to keep up on everything. They log in from the hotel, or stately island villa (one can dream) and get to work as if they never left.
The costs for the VoIP don’t change, the only difference would be the expense of whatever data connection in whatever location.
Just like those dusty (actually dusty, as most are buried underground) telephone lines, VoIP offers a plethora of additional features. Unlike those lines, VoIP offers them as part of the service without extra charges.
It’s a simple software opt-in to enable everything from call-waiting to voicemail. Here’s a quick list of features found in a VoIP package:
- Do Not Disturb (DND)
- Call Tracking
- Auto Attendant
- Hot Desking
These features are all as portable as the service itself and can be configured and changed through the very same program that runs the line.
Experience the Difference
If you need to move your location to upgrade your office space, you don’t need to change more than the address on your stationery. With the many benefits of VoIP, the lines travel with you and so do the numbers. You can ensure trust in your company by adding and changing any number of lines internally and still maintain the same outward numbers for all your clients and customers.
To get started on a quote and to see how VoIP can benefit your business, contact us for more.